If you wish to return or exchange an UNOPENED/UNUSED product that is 100% in original condition and purchased within thirty days, please call our Customer Service Team at (888) 235-4256 (HALO) or email [email protected] to inquire about our Return and Exchanges guide. If your order was received with any damages or errors, please contact Halo EFX Customer Service within 30 days to be eligible for an order correction.

Once Gift Certificates have been purchased, it is not possible to deactivate the Gift Code; therefore Gift Certificate sales are final and can not be refunded.

Sale items are not eligible for return or exchange.


California customers may NOT purchase any Halo EFX products as they are not compliant with State Regulations in California. Therefore, these gallon sized products cannot be sold in or shipped to California.

Alaska, Hawaii and US Territory Shipping

All hazardous items (including all sprayable gallons, quarts and aerosol cans) shipping outside of the lower 48 United States require use of a freight forwarder. Please contact our Customer Service Team if you have any questions (888) 235-4256 (HALO) or email [email protected].

APO/PO Boxes

At this time we can not ship to APO or PO Boxes. If an order is placed to an APO or PO box, you will be contacted by our customer service team to arrange shipping to a new address. A physical address is required for all orders. Please contact our Customer Service Team if you have any questions (888) 235-4256 or email [email protected].

International Shipping

International Order Notice - All products will be shipped to you from the US. Shipping costs charged on this website do not include any additional duties, taxes or fees. Any additional costs will be the responsibility of the customer. Halo EFX other hazardous materials are not eligible for international shipping at this time.